Marketing

Using your website as part of your KM initiative

0
1 year ago
by Jonathan Dack in , , ,
KM is not just searching for documents and experience data. It's also about knowing your customers and their behavior (I see CRM as being a component of KM). So your website traffic is a very important piece of information that is too often overlooked, and is vary rarely shared throughout your organization.

LexisNexis InterAction CRM .NET API (5.6 SP4)

0
1 year ago
by Jonathan Dack in , ,
I recently had the opportunity to start a project involving the build of a custom interface into LexisNexis's InterAction CRM. In the past I would go straight to the pre-built web services which the vendor provides out of the box, however with version 5.3+ you can now take advantage of the .NET API.
Go to Top